Important Regulatory Information

The Fry Group of companies comprises Wilfred T Fry Limited – Taxation Consultants, Wilfred T Fry (Executor and Trustee) Limited, Wilfred T Fry (Personal Financial Planning) Limited, The Fry Group (Belgium) SA and Wilfred T Fry (Personal Financial Planning) Limited – Dubai Branch. The last company is located within Dubai International Financial Centre (DIFC) under commercial number (CL3102) and regulated by the Dubai Financial Services Authority (DFSA).

By completing our enquiry forms you will be consenting that the information provided can be processed to provide you with advice within The Fry Group of companies. This information will not be disclosed to third parties (with the exception of the necessary processing of business) without obtaining your prior consent.

The site may contain information on insurance products but you should not regard these as an offer to subscribe without appropriate advice. Nothing quoted on the site should be construed as specific recommendations. Some products may not be legally available to residents of certain countries and jurisdictions.

Please note that the value of insurance investments and the income from them can fall as well as rise and you may not receive back the original amount invested. Exchange rate movements between currencies may also affect the value. You should be aware that past performance is no guarantee of future performance. Specific risks associated with particular investments held with insurance bonds are detailed in the fund prospectus documents, which you should always read before considering investments.

Whilst every effort is made to ensure that the information within this site is correct, we cannot accept any responsibility for any errors or omissions by either ourselves or third parties. Any opinions expressed are our judgment at the time of writing and are subject to change without notice. Under no circumstances should the information on this site be reproduced, copied or redistributed.

For providing services as an insurance intermediary in Belgium, The Fry Group is remunerated in the form of commissions.  In addition, our office may receive remuneration related to the insurance portfolio from a specific insurance company or for tasks performed on its behalf by our office.  For more information, contact our office.

In line with current Anti Money Laundering Regulations all companies within The Fry Group are required to verify a client’s identity at the start of a business relationship and thereafter regularly, at intervals, in an ongoing relationship. In the first instance we will run standard electronic verification checks using available electronic databases. If you do not wish us to do this please inform us immediately.

Our complaints procedures are available on request. If you wish to register a complaint, please contact us by writing to The Compliance Officer, Wilfred T Fry (Personal Financial Planning) Limited – DIFC Branch, Emirates Financial Towers, Level 3, North Tower, Office 310, DIFC, Dubai, or by email to dubai@thefrygroup.ae. Alternatively, you can telephone 00 971 (0)4 389 4900. If you cannot settle your complaint with us, you may be entitled to refer your complaint to the Dubai Financial Services Authority. You may submit a complaint by completing the online complaints form available, on the DFSA website at: http://www.dfsa.ae/Pages/Complaints/Complaints.aspx. If you do not have access to a computer then you may submit a complaint to the DFSA via facsimile to +971 4 362 0801. Additionally, you may also send your complaint in writing, by sending it to the DFSA attaching relevant documents and information. Complaints must be addressed to DFSA Complaints, PO Box 75850, Dubai. The DFSA will only consider complaints submitted in writing.

Email Disclaimer

The information contained in this document is confidential and may also be legally privileged, intended only for the use of the addressee. If you are not the addressee, you are notified that use, review, dissemination, distribution or copying of this document is strictly prohibited.

Email communications may contain personal information of a confidential nature. If this is unacceptable to you as the recipient, please advise us without delay.

The Company may monitor outgoing and incoming emails. By replying to this email, you give your consent to such monitoring.

Registered Office: The Fry Group Emirates Financial Towers, Level 3, North Tower, Office 310, DIFC, Dubai, UAE telephone: 00 971 (0)4 389 4900.

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